We know discrimination happens internally and with clients. It’s time to challenge the status quo.

This Policy empowers employees to ‘pause’ an uncomfortable or problematic encounter before a number of potential next steps are taken, cover ‘any exchange where behaviour is shown or something is said or implied (including microaggressions) that is deemed prejudiced, discriminatory, derogatory or negative toward any one person or more’. This includes internal exchanges as well as those with clients and suppliers. 

Once an encounter is ‘paused’, the individual can either voice their concern (if they feel safe to do so), move the conversation onto an appropriate topic and later raise their concern with a nominated person, or remove themselves from the situation and later raise their concern with a nominated person. Further steps will then be taken, the exact nature of which are dependent on the circumstances of the incident.

For more, download the Policy, open sourced with gratitude from Havas London